Onfido pricing: quote fields and alternatives
Onfido has been part of Entrust since April 2024 and sells as Entrust Identity Verification. The current official product page describes capabilities but does not publish a unit rate or monthly minimum. A useful comparison therefore starts with explicit unknowns, not a third-party price estimate.
Public answer
What Onfido pricing publishes today
Treat the public price as not published. Request a written commercial schedule that defines the billing event, commitment, retry treatment, included checks, add-ons, review charges, implementation, support, and overage tiers.
Any current article that gives an exact Onfido unit price without a dated first-party price or a disclosed private quote should not be treated as pricing evidence.
Current Entrust product pageNormalize the quote
Eight Onfido quote fields needed before comparison
| Field | What the schedule must say | Why it changes cost |
|---|---|---|
| Billing event | Created, submitted, completed, or approved verification. | One applicant can create several sessions or attempts. |
| Commitment | Monthly or annual minimum, prepaid volume, and expiry. | Unused volume raises the effective unit cost. |
| Retries | Whether another capture or workflow run is billable. | Document and device friction can multiply usage. |
| Included checks | Document, biometric, database, fraud, screening, and workflow items. | Unlike bundles cannot be compared by headline rate. |
| Manual review | Trigger, vendor fee, turnaround, and outcome handling. | Vendor and internal analyst work both enter the total. |
| Tiers and overages | Volume bands, retroactive pricing, and overage rate. | The blended rate changes as volume moves. |
| Implementation | Setup, support, sandbox, professional services, and change fees. | Year-one cost can differ sharply from steady state. |
| Term and exit | Renewal, termination, export, retention, and deletion terms. | Migration and unused commitment create switching cost. |
Cost model
Compare Onfido cost per approved customer
Enter the offered unit price and minimum, model billable attempts, add screening and manual-review charges, then include your analysts’ time. The calculator keeps private quote inputs in the browser and exposes the effective approved-customer denominator.
Model the Onfido quoteAlternatives
Onfido alternatives with public price floors
Evidence
Official sources for Onfido pricing
Current official product page and public product scope; no unit price was displayed on the review date.
Official notice connecting the Onfido product and documentation estate to Entrust branding.